App Support

Where is my plant data stored?

Everything you record — plant details, care logs, and photos — is stored on your device and, if you have iCloud enabled, synced through your own private iCloud across your Apple devices. There's no account to create, and the developer runs no server and never sees your data.

Does my collection sync across my devices?

Yes. With iCloud enabled, your collection syncs automatically between your iPhone and iPad using your private iCloud (Apple CloudKit). Your data stays within your Apple account — we have no access to it.

Will I lose my data if I delete the app?

Your data lives on your device and in your own iCloud. Deleting the app removes the local copy; you can also clear its iCloud data under iOS Settings → your name → iCloud. Keeping iCloud enabled or a device backup is the best way to preserve your records when switching phones.

Why does the app ask for camera and photo access?

Camera and photo access is used when you add a photo to a plant or scan a nursery tag (the tag text is read on your device). You can decline these permissions and still use the rest of the app.

How do I report a bug or request a feature?

Email support@dexterleafco.com with a short description of what happened or what you'd like to see. Screenshots are always welcome.

Does the app cost anything or contain ads?

The app contains no advertising, no analytics, and no tracking, and it does not sell your information. For pricing details, please see the App Store listing.